There was a whole fiasco when Birchbox sent empty/not full BB Cream in their May boxes. It was suppose to be a "deluxe size sample" in a tube but it ended up having enough product to just fit in a foil packet sample.
Keep on reading to see what I have to say and what the difference is for the new samples that they sent out to me after I emailed them!
So let's compare the two (original product that was given vs. new samples that they sent out):
What are the size of the tubes?
-Original: 2 mL/ .06 fl. oz.
-New: 10 mL/ .33 fl. oz.
How many did they send out?
-Original: 1 tube
-New: 2 tubes
**Packaging looks different because of the color but it is still the same product.
The "new replacements" should have been in our boxes the first place. We shouldn't get a pea size amount from a 'deluxe size sample'. I did get 2 Birchbox for the month of May because of the Gossip Girl theme. There was so much hype over it but to be honest, I don't know why I got 2 boxes. It was worth it though because I received a full size Stila liner, but still... The new replacements that I received came in boxes and there was 2 tubes filled with products.
In the end, I got 4 replacement tubes. I emailed them for both account because it was pretty much empty. For one of my account, I didn't get the FULL SIZE tubes replacements but they sent me 2 original version (2 mL/ .06 fl. oz). And then on my other account I received 2 of the FULL SIZE tubes (10 mL/ .33 fl. oz). That means that I received 4 original tubes (2 mL/ .06 fl. oz) and 2 new tubes (10 mL/ .33 fl. oz).
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